Returns & Exchanges

We want you to be completely satisfied with your Micro Scooters purchase, which is why we offer a 28-day return policy for all unused products in their original packaging. Whether you need a different color or a full refund, our hassle-free process ensures your rider gets back on the move quickly.

Return Process

• 1.
  Check Eligibility

  Ensure your scooter or accessory is in its original, unassembled condition with all packaging intact within 28 days of delivery.

• 2.
  Request a Label

  Visit our online returns portal with your order number and email address to generate a pre-paid shipping label or QR code.

• 3.
  Pack and Post

  Securely package your items to prevent damage during transit and drop your parcel off at any authorized collection point.

• 4.
  Refund Processing

  Once our warehouse team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.